| # | Question |
| 1 | How do I use the SPDIF digital output? (Q100, Q105, Q110 only) |
| 2 | Why doesn’t my system always recognize my CDs? |
| 4 | Can I load my own custom compilation CD’s that I have burned? |
| 5 | Can my Qsonix system be integrated with Crestron or other home automation systems. |
| 6 | How many playlists does the Qsonix system support? |
| 7 | What are the installation options for the Qsonix touchscreen controller? |
| 8 | How do I use the preview feature of the Qsonix system? |
| 10 | Is there some way that I can deactivate the CD Burning / "Record to CD" function to prevent guests or clients from burning CD's? |
| 11 | Can a cd be ripped first and if there is no net connection, can one go back later and retrieve the cover art from the net? |
| 13 | What are the various ways that you can control and remote control the Qsonix system? |
| 14 | What music file formats does the system store music in? |
| 15 | Can we use the IR remote control to control the system instead of attaching a mouse or pointing device? |
| 16 | Can Qsonix remotely access the Qsonix systems from a remote location to view and log status etc? |
| 17 | Can you add new music, edit playlists etc. from a remote location? |
| 18 | Can you use robo-ripper type devices with Qsonix. |
| 21 | Can I stream music to a PC on the network using the Qsonix web interface? |
| 22 | What are the line inputs on the rear of the Q110 used for? |
| 23 | When using the HughesNet satellite data service (includes many brand names), why do I have problems with data speeds and slow downloads or Internet access? |
| 24 | How does the Qsonix ripping engine and storage engine work and how does it impact sound quality? |
| 25 | Do you have any plans to support double byte characters like Chinese, Japanese? |
| 26 | Who provide you the meta-data, do they have album info for CD's outside the United States? |
| 27 | Any plans to integrate support for video content? |
| 28 | What audio technology or chipset is the Qsonix audio output based on? |
| 29 | What operating system your system based on? |
| 30 | How do I access the Qsonix network share folders created by the "Enable Media Sharing" from my Mac computer? |
| 31 | Is the Qsonix ACC-Wall mount compatible with the both the TS15 and TS17 touchscreen controller? |
| 32 | Can the Qsonix TS15 & TS17 touchscreen controllers work on the 220V power? |
| 33 | Why are some CD’s not able to be looked up on my Qsonix system and what can I do about it? |
| 34 | Why does iTunes on my PC/Mac erase all of the music/playlists I have transferred from my Qsonix and rebuild my iPod library to match my iTunes music library on my PC? |
| 35 | QJB110 ONLY:
Is there an externally exposed video output of any kind on the QJB110 (Jukebox) that can be used to display the GUI on another monitor for remote viewing/control? |
| 36 | How do I use drag and drop to make a playlists based on "decades" or "years"? |
| 37 | How do I use the "Network Sharing" feature to move music to my PC or other devices ? |
| 38 | What is the best way to keep all of my music sync'd with iTunes?
I have a sizable collection of music already in iTunes. If I add new music to my iTunes, do I thenn have to completely rescan/transfer my entire music library over when I want to move it to the Qsonix system? |
| 39 | What do the difference text and highlight colors in the "Now Playing" area mean ? |
| 40 | Why is the MusicGiants integrated music store not available to International markets? |
| 41 | Can I utilize SACD quality content with Qsonix either via download or by loading SACD's directly? |
| 42 | If I purchase Qsonix, do I still need to purchase a DAC or does your device hook-up directly to my preamp? If a DAC is needed, which do you recommend? |
| 43 | Why does the "Play similar songs" playback option not appear for every song/track in my library. Do you have any ideas why this is happening? This is an extremely useful function and we'd like to have it available for all the tracks? |
| 44 | Is the Qsonix software proprietary to Qsonix? or has it been licensed from someone else? |
| 45 | What is the benefit of Qsonix vs. a “Do It Yourself” home built solution? |
| 46 | How do you support collections that are 4000 CDs or more. Do you support NAS’s? |
| 47 | Why do you charge for WAV ripping? What software enhancements are enabled with the license? |
| 48 | What is your backup mechanism for large collections? |
| 49 | Can a CD be ripped first and if there is no net connection, can one go back later and retrieve the cover art from the net? |
| 50 | As the system loads up does it tend to get slower in reactions, especially whilst recording? |
| 51 | Will you consider a USB out option in the future? |
| 52 | Can I use my PC or Mac computer to access the same remote control interface used for the iPhone/iTouch. |
| 53 | Can I use the Safari browser back button to navigate through the iPhone Interface? |
| 54 | Can I use multiple iPhone, iTouch or PC devices to control my Qsonix system? |
| 55 | Can I use a specific IP address instead of the my.qsonix.com/serial# mechanism? |
| 56 | What iPod Models are compatible with the Qsonix Q100/Q105 and Q110 for loading playlists and media to?
Note: The iPod loading feature is NOT available on the newer Q205/Q210 models due to the limited support we can offer for current iPod/iPhone/iTouch/iPad devices for content loading.
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| 57 | What kind of Hard Drives will work as a back up drive? |
| 58 | What do I do if my touchscreen has lost it's touch response and my Qsonix systems uses the ACC-CAT5 touchscreen extension accessory? |
| 59 | Why does the system become slow after extended editing of Album details using the "Edit Album Details" function? |
| 60 | How do you use the system with a mouse instead of a touch screen? |
| 61 | What are the meanings of the Normalize settings when Burning/Recording CD’s? |
| 62 | How do I delete a track from my Qsonix system? |
| 64 | How do I import digital music files into my Qsonix system? |
| 65 | How do I setup folder sharing and Network Places on a Mac ? |
| 66 | Can I use a USB thumb drive or external HD to import/edit album covers ?
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| 67 | Can Qsonix remotely access my system from a remote location to perform perform remote diagnostics or etc? |
| 68 | How do I access the Qsonix "Shared Files" from my MAC on my home network? |
| 69 | Is the ACC-Wall mount compatible with the both TS-15(15") and TS-17(17") touchscreens? |
| 70 | Are all Qsonix system components compatible with 220v Power? |
| 71 | Does Qsonix support hi-resolution 24bit audio content ? |
| 72 | What is the Performance Audio Pack upgrade? |
| 73 | How do I transfer music from my Qsonix to the Apple iPhone or iPod Touch?
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| 74 | Does the Qsonix incremental backup system remove media that was deleted on the system since the last backup?
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| 75 | Does Qsonix support the use of NAS (Network Attached Storage) for Backup and Playback operations? |
| 76 | Can you purhcase and utilize any third-party touchscreen for use with Qsonix systems? |
| 77 | How does Qsonix handle cooling and the use of fans? Is the Q105/Q110 noisy to operate?
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| 78 | How much power does the Q105/Q110 use when idle? |
| 79 | Is there a way to edit the details of my music in terms of meta-data like album name, genre, artist, composer, etc.?
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| 80 | What happened to MusicGiants? Is the service/feature still available for Qsonix users? |
| 81 | How do I import/load a Reference Recordings HRx DVD title?
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| 82 | What File and Audio formats does Qsonix support for Import and Playback ? |
| 83 | Why don't I see my Qsonix server when starting the Remote Pro App? Why doesn't the right-hand side of the app seem to update or refresh? |
| 84 | Why are my album covers not displaying properly and only showing the top-half of each cover? |
| 85 | Does Qsonix Support USB 2.0 Audio Devices (DACs) |
| 87 | When importing downloaded music, why does Qsonix break a single various artists compilation into multiple albums ? |
| 88 | How to troubleshoot connection issues with Remote Pro for iPad app? |
| 89 | What is the best way to demonstrate a Qsonix system with iPad Remote Pro app using a stand-alone wireless router ? |
| 90 | Where can I find the model number, serial number and version number of my system? |